Commonly Required Access Facilities

Access requirements will always vary from one individual to another, and will also depend upon the event in question. Listed below are some of the most commonly required access facilities, but the list is not definitive. Feel free to add to it as experience dictates!

Venue Provision

External

  • Within easy reach of public transport
  • Parking – level with designated spaces for orange badge holders or reserved spaces
  • Shelter for wet weather
  • Information desk under cover
  • Accessible W.C.s (hire portaloos if necessary)
  • Level walkways, free from obstructions

Internal

  • Wheelchair access throughout the building
  • Wheelchair accessible WC
  • Hearing / loop / infra red system
  • Flexible seating system
  • Easily controllable heating/ ventilation
  • Controllable lighting (blinds/curtains/screens etc.)
  • Good acoustics

Additional access provision

(can be provided by the venue or by visiting companies)

Equipment

  • Portable hearing induction loop or infra red system
  • Individual audio player / MP3

Information

  • Directional signs in large print
  • Signs on doors / areas of venue
  • Programme information in large print
  • Information with pictograms or symbols
  • Information on audio tape / disk

Personnel

Audio describer – gives information on visual aspects of performance for blind people. Information is relayed over infra red headsets as in Welsh/English Language translation)

Sign language interpreter – translates spoken language into BSL (British Sign Language) for deaf people.

Lip speaker – gives a word for word interpretation using lip patterns, to enable deaf and hard of hearing people to lip-read speech.

Speech To Text Reporter (Palantypist) – types speech as heard which is immediately relayed onto a large screen and can be read by deaf and hard of hearing people (mostly used in conferences, meetings and seminars)

Facilitator for people with learning difficulties – works with people with learning difficulties to ensure that information and procedures are accessible to them. Individuals will probably bring their own facilitator, but organisers should check in advance. Facilitators should attend free of charge.

PAs / Access Workers – people with specific responsibility for access at events

Stewards trained in disability equality and awareness – Staff or volunteers with your organisation who have undertaken training in disability related communication and customer care issues.

Further reading

Improvements to Physical Access

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